Hospital Hill Surgery

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Prescription request policy

HOSPITAL HILL SURGERY

PRESCRIPTION REQUEST POLICY

ACUTE PRESCRIPTIONS – these are items which are not on repeat prescription 

REPEAT PRESCRIPTIONS – 5 working days from date requested and does not include weekends and bank holidays.

HOSPITAL DISCHARGE REQUESTS – 5 working days from date requested and does not include weekends and bank holidays.

URGENT PRESCRIPTIONS – as of 1st March 2024 the practice will no longer issue urgent prescriptions.

Urgent prescriptions will only be issued in exceptional circumstances. It is the patient’s responsibility to give the surgery the appropriate notice to process any requests.

PHARMACY COLLECTION – please allow an additional time if your prescription is collected by your local pharmacy.

MEDICATION THAT CAN BE PRESCRIBED URGENTLY:-

  • all palliative care medications
  • cardiac medications including GTN spray
  • inhalers
  • insulin
  • anti-epileptic medication                  

THE FOLLOWING MEDICATIONS ARE NOT URGENT. YOU MAY BE ABLE TO REQUEST A SMALL SUPPLY FROM YOUR REGULAR PHARMACY UNTIL YOUR PRESCRIPTION HAS BEEN PROCESSED.

Citalopram  Sertraline  Propranolol  Gabapentin  HRT patches  Co-Codamol  Fluoxetine  Mirtazapine