Practice Management

Our Practice Manager is Mrs Susan Reid.  She is responsible for the management and administration of the practice. 

Our Office Manager is Mrs Jackie Faughnan. 


Receptionists

Our receptionists  are the first point of contact for general enquiries and provide an important link for patients with the practice.  They make most of the appointments with GPs and Practice Nurses and provide general information, directing you to the right person or service.  They also carry out a lot of the important tasks such as processing and issuing repeat prescriptions and working with medical records, keeping the records up to date and helping with audits. 

Please assist our receptionists when you are asked for what may seem like personal details – the information is to help the doctor, nurse or healthcare assistant who is going to be dealing with your problem.  All staff are bound by confidentiality protocols.


Practice Nurses

We have three Practice Nurses, Ann Sutherland, Colleen Reid and Julie Clarke .  Our nurses hold clinics for various chronic diseases such as Asthma, Diabetes, Heart Disease, Hypertension and COPD.    They can help you with various procedures, such as cervical smears, dressings, stitch removal, injections.   Our receptionists need to know why you are requesting an appointment with the nurses to make sure you are given the correct appointment.


Phlebotomist

We have a phlebotomist, Carol Kirk, who has  appointments four mornings per week.  She is responsible for taking blood tests but can also check blood pressure and carry out weight checks. Our new patient medicals are also carried out by our Phlebotomist.


District Nurses

(01383) 730611

(Out of Hours: (01383) 623623 or 731721)

Contact directly by telephoning 730611.


Out of Hours

Contact NHS24 by dialling 111

If you need to see or seek advice from a doctor outwith normal surgery opening times, please contact NHS24 by dialling 111.

You can also look at NHS24 online.

If you require to make a complaint about NHS 24, please contact:

NHS24

Caledonia House

Cardonald Park

Glasgow G51 4EB                    

Telephone: 0141 337 4501 (9.00 a.m. - 5.00 p.m., Monday to Friday)

In a genuine emergency, such as chest pain or shortness of breath, you should dial 999


Health Visitors

(01383) 731262

Provide a range of services including information on health matters and local services; support and help with family and relationship problems, mental health problems, child health and parenting. Involved in local public health programmes including cardiac rehabilitation, breast feeding promotion and healthy eating. Patient care including counselling, baby immunisations and incontinence assessment. Contact directly by telephoning 731262


Midwife

A weekly clinic is held in the surgery by a Community Midwife.